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Shipping & Delivery Policy
Vzone Digital Marketing – Ecommerce Online Shopping Platform
This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered through Vzone Digital Marketing.
1. Order Processing
Orders are usually processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
Processing time may vary during festivals, promotional sales, or high-order periods.
2. Shipping Coverage
Vzone Digital Marketing currently delivers products across selected locations in India.
Delivery availability may vary depending on courier service coverage and seller location.
3. Estimated Delivery Time
Estimated delivery timelines:
Metro Cities: 3–7 business days
Semi-Urban Areas: 5–10 business days
Remote Locations: 7–15 business days
Delivery times are approximate and may vary due to logistics, weather conditions, or unforeseen circumstances.
4. Shipping Charges
Shipping charges may vary based on:
Product weight
Delivery location
Seller policy
Promotional offers
Free shipping may be available on selected products or minimum order values.
5. Order Tracking
Customers may track their orders through:
Website account dashboard
Shipping confirmation notifications
Courier tracking details provided after dispatch
6. Delayed or Failed Deliveries
Delivery delays may occur due to:
Incorrect shipping address
Customer unavailability
Weather or natural disruptions
Courier service issues
Government restrictions or emergencies
If delivery fails repeatedly, the order may be returned to the seller or warehouse.
7. Delivery Verification
Customers are advised to:
Check package condition before accepting delivery
Report damaged or tampered packages immediately
Ensure correct contact number and address details are provided
8. Partial Shipments
In certain cases, orders containing multiple products may be shipped separately depending on product availability and warehouse location.
9. International Shipping
Currently, international shipping may not be available unless specifically mentioned on the platform.
10. Lost or Damaged Shipments
If an order is lost or arrives damaged:
Customers should contact support within 48 hours of delivery
Investigation with courier partners may take additional time
Approved cases may qualify for replacement or refund as per Return Policy
11. Contact Information
For shipping or delivery support:
Vzone Digital Marketing
Ecommerce Online Shopping Platform
Website: www.vzone.webimaker.com
Email: vzonedigitalmarketing091@gmail.com
Acceptance of Policy
By placing an order on Vzone Digital Marketing, customers agree to this Shipping & Delivery Policy.